Dissatisfied with their previous emulation services vendor, Viking
Electric sought a new low-maintenance, unrestrictive software solution
that would keep up with their escalating hardware requirements.
The problem was that NX/View, Siskin’s terminal emulation product,
was no longer being supported, therefore becoming obsolete. Siskin
needed to find a replacement that was cost effective, easy to configure
for their 250+ users and quick to learn.
Infinity had been with version 1 since their original purchase. While
the product was still a good solution, they had missed numerous feature
upgrades the product has gone through.
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